
Meridian Housing Foundation – Supportive Living

Executive Summary
In 2024, PX Solutions participated in a competitive Request for Proposal (RFP) for the Meridian Housing Foundation’s Spruce Grove Supportive
Living project. After evaluating multiple companies and technology solutions, Meridian Housing Foundation selected PX Solutions and the miAlert platform as the best fit for the organization’s current and future supportive living requirements.
The miAlert solution provides residents and s1aff with an integrated platform combining Real-Time Location Services (RTLS), resident pendants,
in-room voice communication, and a built-in call manager for wireless phones. This unified approach provides the organization with a flexible and comprehensive communication and safety solution designed specifically for the supportive living environment.
Business Challenge
Meridian Housing Foundation was seeking a modern technology solution for its new Spruce Grove Supportive Living project that could provide residents with greater safety and independence while giving staff an efficient way to communicate and respond to resident needs.
With multiple technology providers and systems considered during the RFP process, the organization needed to select a solution that could meet its immediate requirements while also supporting a broader strategy of standardizing technology across its supportive living communities.
The intent of the RFP was to establish a consistent technology platform for both the new Spruce Grove Supportive Living project and Whispering Waters Manor in Stony Plain. The selected solution needed to provide the functionality required today while creating a scalable foundation for future facilities.
Solution
PX Solutions was awarded the project in June 2024, with miAlert selected as the preferred technology platform.
miAlert provides Meridian Housing Foundation with an integrated solution that combines RTLS and resident pendants. enabling staff to better respond to resident calls and locate residents when required. The platform also provides voice communication directly into resident rooms, along
with a built-in call manager supporting wireless phones.
By bringing these capabilities together into one unified platform, miAlert provides Meridian Housing Foundation with a comprehensive solution that supports resident safety, staff communication, and operational efficiency.
PX Solutions has successfully completed the miAlert installation at Whispering Waters Manor in Stony Plain. while installation continues at the new Spruce Grove Supportive Living project as construction progresses.
Project Highlights
Upon completion of the Stoney Plain & Spruce Grove Projects, Meridian Housing Foundation will benefit from:
- A unified miAlert supportive living technology platform
- RTLS capabilities to support resident safety and location awareness
- Resident pendants for convenient access to assistance
- Voice communication directly into resident rooms
- An integrated call manager for wireless phones
- A s1andardized technology approach across Stoney Plain – Whispering Waters Manor and Spruce Grove Supportive Living
- A scalable solution designed to support the organization’s future needs
- Successful completion of the Whispering Waters Manor installation
- Continued installation at Spruce Grove as construction progresses
Results
Through the partnership between PX Solutions and Meridian Housing Foundation, the organization is establishing a consistent, unified technology platform designed to support the safety, independence, and communication needs of residents and staff.
The successful implementation of miAlert at Whispering Waters Manor demonstrates the effectiveness of the selected solution, while the ongoing Spruce Grove project is extending the same technology approach into a new supportive living environment.
By standardizing on miAlert across both locations, Meridian Housing Foundation can benefit from a consistent technology experience for residents and staff while simplifying the overall approach to communication, resident safety, and response management. The result is a modern and scalable platform that provides a strong foundation for the Organization’s continued growth and commitment to quality supportive living environments.