Healthcare Communications

Streamline Data Collection

Real-Time Feedback

Nursecall Communication System

Emergency Department Communication

Streamline Data Collection

Streamline data collection and management, lower documentation time and
improve reporting analysis.

Real-Time Insights

Comprehensive mobile dashboard and reporting delivers immediate, graphic insights for optimized service recovery, trend and benchmarking data and better outcomes.

Reduce Paperwork, Increase Patient Care

  • See which personnel have rounded
  • Compare performance among units
  • Get reports and trends by survey
  • Monitor and manage escalations
  • Track resolution times and unresolved alerts

Any Device Anywhere

Access data collection from mobile devices, laptops, desktops, workstations and patient kiosks

Compatible & Connected

Seamlessly integrates with EHRs, employee systems, data warehouse and analytics solutions, and other PX Solutions

Real-Time
Alerts

Delivers real-time alerts and/or escalations by text or email and prioritizes responses for timely service recovery

Streamlined Operations

Extends nursing staff through the reduction of redundancies and streamlined communication between staff and patients

Contact us with any questions you might have and find out how Patient Engagement can transform your organization.

Real-Time Feedback

Better manage and improve the patient experience and clinical workflows with real-time data feedback, reporting and analysis tools.

Real-Time Data for Real-Time Care

Real-Time data empowers actionable data across the care continuum.

Tap The Power of Insight

A constant flow of pertinent, detailed and accurate data, presented for maximum comprehension, gives you unprecedented insights into improving patient and caregiver results.

  • Adapt care plans
  • Address patient experience issues
  • Manage hospital and unit performance
  • Measure patient engagement
  • Identify issues fast and minimize their effect on outcomes

Real-Time Feedback for:

Robust dashboard reporting delivers tracking for real-time status, visualizing and managing patient workflows, and data insights for trendspotting, informed decision making and service opportunities to improve patient care and satisfaction.

Personalized Engagement
On-the-spot reporting and dashboards give insights into patient engagement in their care path, interaction with educational content and preparation for discharge. Clinicians can address patient issues before discharge to reduce readmissions and enable hospital administrators to realize performance improvements against strategic goals.
Lower Readmission
Combined with a remote patient guidance and touchpoint tool, we can deliver real-time risk assessments to minimize escalations and the costs they incur.
Data Collection
Measure and improve rounding performance with reporting and trending by survey, unit or user to maximize compliance. Versatile reporting also lets you check and manage escalations and resolution times, as well as track unresolved alerts to improve service recovery.

Nursecall Communication System

Our goal is to provide you with the seamless integration of your healthcare technologies allowing you to focus on what’s important – delivering the best possible care, as well as fostering a productive and happy staff environment.

When it comes to technology implementation you need to ask yourself these important questions…

Is this easy to implement?

Does it improve my workflow?

Does it ensure the safety of our residents and patients?

Nursecall Communication System

When it comes to your resident and patient care you want to ensure you provide your nurses and staff the right tools to respond to calls and requests promptly. Being able to effectively respond to an emergency call can mean the difference between life and death. We work with your facility to fully integrate your nursecall system into your network, which will provide your staff with up-to-date patient information whenever they need it. Streamline your workflow, reliability and quality of care by working with PX Solutions for your healthcare needs.

Real Time Locating Systems
Real time locating systems (RTLS) is a critical technology in the healthcare field. Designed to work within any facility including long term care, retirement facilities, hospitals and acute care. A fully optimized system ensures you receive alerts on monitoring stations, smartphones, tablets and IP handsets. This provides you with up-to-date information for staff safety, wander protection and asset management and infant abductions.
Resident and Patient Wandering
Utilizing wireless pendant solutions, patient and residents can have the independence they deserve and desire yet remain safe by ensuring they are unable to access restricted areas. This provides peace-of-mind to both caregivers and family members.
Staff Safety
Protect your staff in potentially dangerous situations by giving them the peace-of-mind in knowing that with the touch of a button they can call for assistance in a high-risk or emergency situation. Staff members can send notifications to the appropriate personnel on what type of alert, as well as their location.
Infant Protection

The birth of a child is one of the most special and memorable moments in a parents life – protecting children is of utmost importance in a hospital. PX Solutions agnostic approach allows us to work with you on implementing the safest method for your facility. Having a solution in place to assist you in reducing the risk of infant abduction, as well as ensuring parent and infant matching, can greatly increase the safety of infants and provide peace of mind to parents while under your care.

Asset Management and Tracking

Real time locating systems (RTLS) are not just for patients and residents. With the ever-increasing cost of medical equipment and supplies, it’s imperative that you ensure they are in place and working order so your facility runs smoothly and without interruption. PX Solutions can work with you on projects that provide information on your protected assets with real time information on location, tampering, and movement.

Emergency Department Communications

Enhance your clinician to patient communications in order to improve the patient experience, streamline your workflows and reduce resource burnout.

See the technologies designed specifically for the Emergency Department (ED) and relieve resource constraints.

PX Solutions provides a communications system that;

  • Automatically provides patients with accurate and personalized wait times
  • Shows the patient what to expect during their visit
  • Gives patients the ability to share their status with loved ones
  • Provides a clinical decision support mobile dashboard and alerting system

    …all accessible via text message on their smartphone

     

    Emergency Department Communications System

    PX Solutions, through Vital, offers a modern software for hospitals that makes it easier to communicate with and engage patients in their care. Using artificial intelligence (AI) and natural language processing (NLP), patients are educated and empowered during their ED visit.  Patients can better understand their care, request service and comfort items, view labs, share health status with family, and more.

    The solution is designed to be easy-to-use and consumer driven, all accessible via a patient’s mobile phone and available with no download or app required.

    Capabilities for the Hospital and Clinicians

    Clinical decision support mobile dashboard and alerting system, including:

    • List of patients, wait times, feedback on satisfaction, service requests
    • Alerts for high-value follow-up
    • Complete patient profile providing real-time data important for clinicians including:
      • Reason for visit
      • Diagnosis
      • Visit/Medical History
      • Tests ordered, test results, and comparison with normal/abnormal ranges
      • Patient experience data (wait times, satisfaction indicators)
      • Patient ESI
      • Record of patient communication
    Capabilities for the Patient
    • Highly-accurate wait times predicted by AI algorithm
    • Important information about hospital services like maps, contact information, policies and resources
    • Explanation of pending lab and radiology tests, status updates (e.g. time to completion), and normal range indicators
    • Request comfort and service items (e.g. cold, nauseated, in pain) with automatic alerts to staff
    • Real-time patient satisfaction surveys, with poor experiences flagged to staff which enables rapid service recovery
    • Family Sharing
    • Schedule recommended follow-up care with a PCP, care coordinator, or hospital services
    • Patient-friendly discharge summary including;
      • Identification of care team
      • Diagnosis
      • Medications prescribed
      • Test results with comparison to normal ranges
      • Referred/scheduled PCP or specialists post discharge
      • Post-discharge reminders to schedule follow-up care